Legal
Privacy Policy
Effective date: pending confirmation.
Catalyx Technologies LLC, doing business as Fresh Plus International ("Catalyx," "we," "us"), runs catalyxtechnologies.com. This policy explains what we collect and how we use it.
Information we collect
- Information you provide: name, email, phone number, organization, and the content of your messages when you use our forms, email us, call, or text us.
- Information collected automatically: IP address, browser type, pages visited, and similar data, collected through cookies and analytics tools.
How we use information
To respond to inquiries; send quotes, scheduling, and service messages; provide customer support; improve our website; and meet legal obligations.
Text messaging (SMS)
If you opt in, we use your mobile number to send text messages related to your inquiry, such as follow-ups, quotes, appointment scheduling, and support. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out at any time, or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or share mobile phone numbers or SMS opt-in data and consent with any third party. Information-sharing described elsewhere in this policy excludes text-messaging originator opt-in data and consent; that information is never shared with third parties.
How we share information
We don't sell personal information. We share it only with service providers who help us operate the business (for example, our CRM, website hosting, and messaging platform providers), and only so they can provide services to us; when required by law; or to protect our rights. Service providers may not use your information for their own marketing. As stated above, SMS opt-in data and mobile numbers are never shared for marketing.
Cookies
We use cookies for site functionality and analytics. You can control cookies through your browser settings.
Data retention and security
We keep information only as long as needed for the purposes above or as the law requires, and we use reasonable safeguards to protect it.
Your choices
You can ask to access, correct, or delete your information, unsubscribe from email using the link in any email, and opt out of texts by replying STOP.
Children
Our site isn't directed to children under 13, and we don't knowingly collect their information.
Changes
We may update this policy and will post the revised version with a new effective date.
Contact
Catalyx Technologies LLC. Address, email, and phone will be published here after they are confirmed. You can also use the contact form.